Shipping policy

    Here at WIGSBYNESSABELLE, our mission is to make your wig shopping experience as enjoyable as possible. Before ordering on www.wigsbynessabelle.net, we recommend reading all the policies below: 

    All order will be shipped with USPS


    PROCESSING TIME - 7 to 10 business days and 1-3 day shipping time on all hair orders. (Shipping times & Processing times are not the same)

    Pre order Custom braided wig orders take between 25-30 business days to complete. 

    During sales, please expect turnaround times to be extended up to 20 business days. Please refrain from contacting us regarding your wig order if it has not been past 20 business days. An automatic refund will be issued upon asking about the completion of your unit before the turnaround time is completed.

    Shipping and Order Processing Delays

    Our priority is to ensure that processing time is respected; however, customers may experience shipping delays due to the increased amount of orders during the holiday season. Customers are informed of delays via email. USPS drop offs are processed in bulk therefore, please allow 24 - 48hrs from shipment confirmation date for tracking to be updated in the USPS system.

    Please note, we are NOT responsible for any improperly fit units if you fail to send in your correct head measurement size.

    Before purchasing your Items, please make sure your SHIPPING & BILLING address is the same, if not, you will be COMPLETELY REFUNDED.

    Shipping Carriers and Deliveries

    We are not responsible for any lost or damaged items once they leave our possession. We will work diligently to get your items to you in one piece, in a timely manner and reconcile most issues that may occur during transit. However, the responsibility of lost and/or damaged items does not fall solely upon us. If you have any issues or concerns regarding lost or damaged items, feel free to contact the shipping carriers. 

    All items purchased on sale or with promotional codes are FINAL. Unfortunately, sale items cannot be refunded. 

    By making a purchase on www.wigsbynessabelle.net, You confirmed that you read and understand out policies and agree to abide.